PATIENT SERVICES COORDINATOR

The Kidney Centre Post Graduate Training Institute, a leading tertiary care Hospital, invites applications from interested and suitably qualified candidates to fill the following position:

PATIENT SERVICES COORDINATOR

Key Responsibilities:

• Coordinate and follow up on all outpatient and inpatient appointments—covering consultations, diagnostics, and pre-op assessments—while managing doctor availability, schedule changes, and tracking appointment statuses to ensure timely service delivery.
• Coordinate the patient admission process by ensuring documentation, insurance approvals, and billing estimates are completed, while liaising with relevant teams to streamline bed allocation and patient transfers.
• Coordinate and expedite OT scheduling in line with surgeon availability and OT slots, ensuring completion of all pre-operative requirements and acting as a liaison among surgical teams, anesthetists, and patient attendants for seamless OT operations.
• Collaborate with Nursing, Medical Records, Billing, and Housekeeping departments to ensure smooth workflows and patient transitions, while monitoring and addressing service delays promptly.
• Maintain accurate records of patient interactions, appointments, and service issues, and generate regular reports on patient flow, appointment adherence, and OT utilization.

Qualification:

• Bachelor’s degree in healthcare administration, Nursing, or related field. Diploma or equivalent experience in hospital operations may also be considered.
• 2–4 years of experience in a similar role within a healthcare or hospital setting.
• Familiarity with hospital information systems and patient scheduling is preferred.
• Excellent communication, organizational, and interpersonal skills.

Individuals must have the ability to multitask, remain calm under pressure, and work in a fast-paced environment.

Interested candidates may submit their applications at [email protected] latest by June 10th, 2025. Please mention the position applied for in the subject line, or you can submit it to the Human Resources Department. For inquiry Tel # 0213-5661000, Ext#271